Avtex Transformed: TTEC Digital

Avtex's proven Microsoft capabilities TTEC Digital's contact center prowess = transformational CX.

Your Digital Transformation Partner

In April 2021, TTEC acquired Avtex, expanding its position as the global go-to partner for next generation end-to-end digital CX solutions. TTEC Digital is the digital extension of TTEC, which is the largest, pure-play Customer Experiences technology and services company globally. In 2023, Avtex will formally be transformed to TTEC Digital, and the Avtex brand will be retired.

With the support and history of Avtex, TTEC Digital combines the world’s leading customer experience companies to form a wide breadth of CX expertise, technical know-how, leading innovations, and deep partner ecosystems to drive stronger interactions, better client outcomes, and more exceptional customer experiences than ever before. Learn more about our brands below.

What We're Building at TTEC Digital

With Avtex's acquisition by TTEC, we are building a new kind of Microsoft partner--one that has deep roots in the contact center through operating contact centers across the globe and a rich history of excellence in the Microsoft stack, highlighted by our decade of Inner Circle recognition and multiple Partner of the Year awards.

Get the latest in our quarterly Microsoft Newsletter

Partnering with Microsoft to Win Big

As a Gold Certified and Managed Partner, we work closely with Microsoft's teams to build and deliver complete solutions that facilitate exceptional customer experiences. TTEC Digital brings award-winning expertise in Microsoft Business Applications, Data & AI, and Customer Experience Consulting, making us uniquely suited to facilitate the implementation and support of this product suite.

Through our participation in early technology adoption programs and advisory committees, we  help Microsoft improve and evolve its products and services. This, plus our deep  relationships with the Microsoft product engineering teams, grants Avtex/TTEC Digital and our clients early access to new capabilities, allows us to anticipate and plan for future technology integrations, and helps us evolve to meet the needs of markets, customers, and staff.

Awards and Recognition

Here are our Microsoft awards and recognition, supported by our Avtex history.

  • Microsoft Gold Partner
  • 2021-2022 Microsoft AI Inner Circle 
  • 2021-2022 Business Applications Inner Circle
  • 2022 Microsoft Dynamics 365 Partner of the Year Finalist - Marketing and CI
  • 2021 Microsoft Dynamics 365 Marketing Partner of the Year
  • 2021 Screaming Eagle Award
  • 2021 Microsoft Dynamics 365 Marketing Partner of the Year
  • 2021 Microsoft Dynamics 365 Partner of the Year Finalist - Customer Insights
  • 2020 Microsoft Dynamics 365 Partner of the Year Finalist - Intelligent Sales & Marketing
  • 2018 Microsoft Dynamics 365 Partner of the Year - Public Sector

See our co-sell ready solutions

Avtex has several co-sell ready solutions at your disposal. Find out more by exploring our offerings in AppSource.

Talk to us about your CX transformation and call center opportunities today.

Connect with us on co-sell opportunities

With Avtex's expertise in the Microsoft stack and TTEC Digital's global footprint in the contact center space, we are the ideal partner for all things CX. Whether you have opportunities that you think we can partner on, or you want to learn more about our end-to-end CX capabilities, reach out to our sales team today.

© Copyright TTEC Digital 2022.