Trusted by platform leaders to fix what others can't
Our decades-long partnerships with AWS, Google, Microsoft, and more allow us to unify your contact center ecosystem and drive innovation across every major platform.
First signed Amazon Connect partner
CCAI Platform
launch partner
10 consecutive years as Inner Circle Partner
First partner to take Cisco to the cloud
40+ Nice CXone certifications
15x Partner of the Year
CX solutions that erase your biggest problems
Disconnected platforms, inconsistent experiences, and integration headaches are common. But not with us.
Migration delays?
We deliver seamless transitions.
Our extensive experience designing and implementing contact center solutions ensures alignment with key CX and business objectives.
Disjointed systems?
We integrate it all for unified experiences.
We ensure all your systems — like CCaaS, CRM, AI, and analytics — are connected and working together, creating a cohesive technology environment.
Platform limitations?
We build custom solutions to unlock ROI.
Our in-house software and digital engineers specialize in custom-built solutions designed to enhance platform capabilities where it matters most.
Ongoing performance issues?
We protect your long-term CX vision.
With our SurroundCX Managed Services, we handle the complexities of CCaaS management, ensuring consistent performance and continuous innovation.
Transforming CX pain into gain
Our approach to CX consulting combines design and delivery to build solutions that achieve measurable outcomes.
80%
Faster migrations, shrinking two years of work into just five months
61%
increase in CSAT
+20
Increase in NPS
”TTEC Digital put in a lot of work to figure out what it was that Chipotle wanted from them and determine how they could best support those needs. We have really enjoyed the collaboration we’ve received from TTEC Digital and look forward to continuing this relationship with them.”
SASHI KOMMINENIDirector of Enterprise Analytics, Chipotle Mexican Grill
We do one thing: CX
Our team of consultants, architects, and engineers brings decades of experience delivering exceptional CX.
