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The pace of innovation is happening as fast as you can read this sentence. New technologies to replace manual processes, develop content, and integrate siloed systems are transforming how businesses optimize the customer experience (CX). TTEC Digital is ready to help you take flight with AI-enabled solutions that take your CX to new heights.

Visit us at booth #216 to meet our Microsoft leaders and discover how we can help you optimize Power Platform, Copilot, Dynamics 365 CE, and now the new Dynamics 365 Contact Center to chart a course to customer experience success. 

Plus, enter our drawing for a chance to win a drone and learn about our AI assessment!

Haven't registered yet? Use TTEC100 for a $100 discount on your registration – compliments of TTEC Digital.

Next-Gen CX: Leveraging Generative AI and Copilot Studio for Intelligent Conversations

Thursday, September 19th, 2:00-3:00 PM

Speakers: Karl Phenix, Vice President, Microsoft GTM & Solution Engineering, TTEC Digital

Neil Iversen, Chief Architect, Microsoft Practice, TTEC Digital

Join us for an exploration of the next evolution in customer experience (CX), where we'll uncover the transformative potential of advanced AI technologies. Discover firsthand how Generative AI and Copilot Studio can redefine customer interactions, offering unprecedented levels of personalization and operational efficiency.

You’ll take away practical guidance on leveraging Copilot Studio to stay agile and competitive in today's rapidly evolving business landscape. Don't miss this opportunity to improve your CX strategy and drive sustained customer engagement with innovative AI-driven solutions. Come join us!

We invite you to meet our team of experts at booth # 216 to chat all things CX optimization with Power Platform, Copilot, Microsoft Dynamics 365 Contact Center, and AI-enabled CX technology.

Dale Mansour

Global Microsoft Practice Leader

Steve Kane

Global Microsoft Sales Leader

Karl Phenix

Global Microsoft GTM & Solution Lead

Mike Rogers

Microsoft Alliance Director

Andy Elsmore

EMEA Microsoft Practice Leader

Steve Jones

Vice President, Digital Sales

Cliff McCartney

Vice President, Digital Sales

Matt Maliszewski

Vice President, Digital Sales

Neil Iverson

Chief Architect

Gear up for the conference by exploring our Power Platform, Copilot, and AI-related case studies, articles, webinars, and use cases. 

Webinar on Demand

How a powerhouse automotive manufacturer put the pedal to the metal by adopting a transformative AI-enabled agent experience

Case Study: AI chatbot cuts call volume at Institute of Reading Development

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Quiz: AI Customer Experience Readiness Assessment

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Blog: Unlocking Employee Excellence with AI

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Blog: How Microsoft Dynamics 365 Contact Center is Changing Customer Service Experience

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Video: Add Styles to Brand Profiles with Dynamics Marketing Copilot

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Video: PCI Pal Integration with Microsoft Power Virtual Agents (Chatbot)

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