AI isn’t “one size fits all.” This may seem like a no-brainer, and yet many businesses turn on AI solutions straight out of the box from their existing CX technology stack. As a result, they experience muted benefits – or worse, create customer experiences that increase costs or damage customer relationships. In this webinar, we share a proven approach to AI innovation that considers an organization’s AI readiness and data maturity to right-size your strategy and maximize your outcomes. Built on a Microsoft Azure foundation, we show you how to create a data foundation that serves as the launchpad to AI value realization.
Presenters:Chris Bennett, Vice President of Azure Sales, TTEC Digital Suresh Ramanathan, Vice President of Engineering and Data Science, TTEC Digital

TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes. Learn more at ttecdigital.com.

Webinar On-Demand

Unlocking AI

How to level up your data maturity to maximize AI value

Let's chat

Let's chat

About TTEC Digital

Find out how TTEC Digital can help your business.

(800) 323-3639